Policies

NO-SHOW POLICY

While we understand things come up, we respectfully request all date changes or cancellations be made 24 hours before your scheduled appointment. Failure to cancel with the minimum notice, resulting in a no-show, will require a credit card charge of 50% of your service’s value before rebooking another service.

If you are 15 minutes late to your appointment, we will ask that you reschedule your appointment for another time out of respect to our stylists and other guests. We suggest booking a minimum of a week prior to your appointment, however, scheduling largely depends on the desired date and stylist.

DEPOSIT REQUIREMENT

A reservation deposit is required on wedding parties, extensions, keratin smoothing treatments and corrective colors.